1. Introduction
This Privacy Policy explains how personal data is collected, used, disclosed, and protected when you access
or use this website and its related services. This website is operated by Robinsons, which acts as the data
controller for all personal data processed through this website. Robinsons operates as part of BW Holding.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect and process the following categories of personal data:
- Identification information (name and surname)
- Contact information (email address, phone number)
- Business information (company name, role, industry)
- Technical data (IP address, browser type, device information)
- Usage data (pages visited, interactions, time spent on the site)
3. Purpose of Processing
Personal data is processed for the following purposes:
- Responding to inquiries and contact requests
- Providing information about products or services
- Improving website functionality and user experience
- Internal analytics and performance monitoring
- Compliance with legal and regulatory obligations
4. Legal Basis for Processing
Personal data is processed on one or more of the following legal bases:
- User consent
- Legitimate business interests
- Performance of contractual or pre-contractual obligations
- Compliance with applicable laws and regulations
5. Data Sharing and Disclosure
Personal data may be shared internally within Robinsons for operational purposes, with trusted service
providers acting under contractual confidentiality obligations, or when required by law or regulatory
authorities. Personal data is never sold to third parties.
6. Cross-Border Data Transfers
Where personal data is transferred outside the country of collection, appropriate safeguards are implemented
to ensure data protection in accordance with applicable laws, including relevant regulations in Lebanon and
the Kingdom of Saudi Arabia.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy
Policy, unless a longer retention period is required or permitted by law.
8. Data Security
Robinsons implements appropriate technical and organizational measures to protect personal data against
unauthorized access, loss, misuse, or alteration.
9. Your Rights
Depending on applicable laws, you may have the right to access your personal data, request correction or
deletion, object to or restrict processing, or withdraw consent at any time. Requests may be submitted using
the contact details below.
10. Contact Information
For privacy-related inquiries, please contact:
Email: robinsons@robinsons-lb.com
Operator: Robinsons
11. Updates to This Policy
This Privacy Policy may be updated from time to time. Updates will be posted on this page with the revised
effective date.